Onboarding & People Programs Manager
Pigment
We're looking for an Onboarding & People Program Manager who will own, animate, and continuously design the end-to-end onboarding experience at Pigment as well as our internal learning programs.
This role sits at the intersection of program management, learning design, and employee experience. You'll maintain a structured, welcoming, and high-impact onboarding journey that helps new hires ramp quickly while feeling genuinely excited to be here. This role will also expand into broader employee enablement and learning programs, supporting the People Experience Lead, and shaping how Pigment develops talent internally, including French regulatory training obligations.
What You'll do:
Run and animate the end-to-end onboarding experience for all new hires globally
Ensure every new joiner quickly understands our product, culture, and how to be effective here
Build, maintain, and iterate a clear onboarding journey across the first week, month, and 90 days
Deliver a warm, thoughtful, and structured onboarding experience without overwhelming new hires
Facilitate onboarding sessions, welcome presentations, and orientation programs
Continuously gather feedback and iterate the experience
Work closely with stakeholders across the business to ensure content is meaningful and relevant
Own and animate the company-wide L&D calendar — including recurring programs, speaker series, and learning events
Drive learner participation and track completion rates across baseline programs
Ensure that all Pigmenaut-led onboarding sessions are organized, facilitated and that all content is updated
Experiment with AI-driven learning and automation to scale internal training
Develop targeted programs that support ongoing growth across teams
Data analysis and insights: monitor and analyse trends in our internal learning data and build reporting dashboards
Own Pigment's Plan de développement des compétences; design, document, and submit in line with legal deadlines
Manage OPCO declarations and actively recover training budget on behalf of the company
Promote the use of CPF (Compte Personnel de Formation) obligations are communicated to employees and tracked
Partner with Finance and Legal to ensure compliance and accurate budget reporting
Stay current on évolutions in French labour law affecting training obligations
Create and maintain onboarding materials, documentation, guides, and playbooks
Keep onboarding content continuously updated as the company evolves
Build scalable enablement assets: videos, decks, learning modules, AI-driven resources
Collaborate across the People Team, Revenue Enablement Team, Leaders, etc.,
Translate technical topics into engaging learning experiences
Work with managers to help them onboard their teams effectively
Help coach and build role-specific onboarding tracks with managers
Own Pigment's onboarding program (POP)
Create an exceptional new hire experience
Run baseline learning programs & drive engagement
Own French regulatory training obligations
Build the internal knowledge and enablement system
Partner across the company
Who You Are:
You love building systems, frameworks, and programs from scratch and you love to iterate
You're highly organized, you know how to prioritize, and you are comfortable managing complex projects
Understanding which problems are supposed to be solved, having strategic thinking.
Knowledge of key areas of the employee lifecycle and how they interact with each other
You have a working understanding of the Plan de développement des compétences, OPCO funding mechanisms, and CPF obligations.
You know how to navigate compliance without it becoming a bureaucratic drag.
You care deeply about the experience people have when joining a company
You know how to create moments that feel thoughtful and human, and that set us apart from other tech companies.
You understand culture change and change management
Strong presentation skills - You love building decks, presentations, and learning content
You're comfortable facilitating sessions and presenting to groups of all levels
You challenge the status quo and enjoy experimenting with new approaches
You're genuinely excited about using AI to reinvent how organisations learn and onboard
- Comfortable with a variety of learning tech / tooling and AI
- You speak French and English fluently
The ideal candidate is experienced in program management, L&D, learning design, behavioral psychology or product operations. A mix is even better!
Program builder mentality
French L&D regulatory fluency
Hospitality mindset
Great communicator & storyteller
Builder with strong taste & passion for AI
Languages
What We Offer:
- Competitive package
- The best health insurance with Alan Blue entirely free for you and your family
- Weekly Lunch and Lunch vouchers (Swile card) to cover your lunch breaks with total flexibility
- Subscription to Egym Wellpass (ex-Gymlib) for full access to gyms, studios, and wellness spaces across France
- Trust and flexible working hours
- Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London
- High-end equipment (based on stock/availability) to do your work in the best conditions
How We Work:
- Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet
- Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community
- Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission
- Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment
- Champion our Customers: We lead with empathy, solve what matters, and deliver clarity in a complex world to make our Customers heroes in their organisations