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As a Solutions Engineer at Estuary, you’ll work directly with our founding team to help companies unlock the power of their real-time data. Your work will directly shape how users harness their real-time data, driving our product's development and creating seamless user experiences. Working at the intersection of engineering, product, and customers, this role offers the unique opportunity to influence Estuary’s product roadmap while ensuring a smooth and impactful experience for our users. We’re looking for individuals with an insatiable curiosity to dive into technical challenges and an empathetic approach to making complex concepts accessible to others. This role is perfect for someone who thrives in a startup environment and seeks the freedom to implement ideas without the constraints of a larger company. As a Solutions Engineer, you’ll play a crucial role in shaping the trajectory of a growing company, with the flexibility to chart your path and take your career to the next level. Responsibilities: - Focus on solving specific customer pain points to create a seamless end-to-end experience. - Lead discovery of user challenges, translating insights into actionable product strategies. - Develop technical documentation of customer requirements and maintain internal resources. - Actively engage in user-support channels, addressing questions and issues. - Provide hands-on technical support and build strong relationships with customers. What We’re Looking For: ownership mindset, startup drive, strong communication, empathy for users, proficiency with languages such as Python/SQL/JavaScript, and experience collaborating across technical and non-technical stakeholders. Why Estuary: collaborative team, early-stage impact, remote-first flexibility, quarterly offsites, competitive salary/equity/benefits.